Our Grading System
Our Condition Grading
We evaluate every item rigorously against our 4-tier system so you know exactly what to expect when your order arrives.
A+
Excellent / Mint
The item is in pristine, near flawless condition. It looks and functions like a brand-new product directly from the factory floor.
- Near zero visible scratches, dents, or cosmetic scuffs.
- Perfect technical and structural integrity.
- Includes stylus and hard cover.
A
Very Good / Light Wear
A well-maintained item that shows minor, superficial signs of previous ownership. Fully functional with plenty of life left.
- Only hairline scratches or faint scuffs visible.
- No structural damage, deep cracks, or major discoloration.
- Includes stylus and hard cover.
b
Good / Fair
The item shows clear, distinct signs of regular use. It remains 100% functional, making it a great budget-friendly option.
- Visible, moderate cosmetic wear (noticeable scratches, small dents, or paint finish wear).
- Item is heavily discounted due to its clear cosmetic imperfections.
- Guaranteed to work flawlessly.
- Includes stylus and hard cover.
c
Poor / As-Is
This item exhibits severe cosmetic wear. It is sold heavily discounted for great value while still functionally perfect.
- Significant physical damage (deep cracks, heavy dents, broken latching).
- Perfect function, damage is purely cosmetic.
- Ideal for those seeking maximum savings.
- Includes stylus and hard cover.
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. The benefits provided by our warranties are in addition to other rights and remedies available to you under the law.